Stephen Palmer


Mr. Palmer established Waterloo Research and Consulting in December 2013 to assist organizations navigating the intersections of health care, government, and technology.

Mr. Palmer served as the Director of the Office of E-Health Coordination for the Texas Health and Human Services Commission and as the Texas State Health IT Coordinator from 2010 through 2013.  In these roles, he was responsible for leading the Office of E-Health Coordination and coordinating the numerous HIT initiatives that were being implemented within the Texas HHS system and throughout the state.  In the role of State Health IT Coordinator, Mr. Palmer managed the Texas state health information exchange program and coordinated the other federally-funded HIT initiatives throughout the state.  Mr. Palmer served on the Bipartisan Policy Center’s Task Force on Delivery System Reform and HIT, the HIT Standards Committee’s Implementation Workgroup, and the Board of the National eHealth Collaborative.

Prior to joining the Health and Human Services Commission, Mr. Palmer served as the lead policy analyst for the Texas Health Care Policy Council in the Office of the Governor, the Governor’s advisor for health information technology, the Project Director for the Texas Health Information Technology Advisory Committee, the Chair of the Texas delegation to the Gulf Coast Health Information Technology Task Force, and an advisory member of the State Alliance for e-Health, an advisory group providing a voice for the states on HIT issues at the national level.

Prior to joining the Office of the Governor, Mr. Palmer worked as a Medicaid/CHIP policy advisor to the Deputy Executive Commissioner for Health Services at the Texas Health and Human Services Commission.  Mr. Palmer also previously worked on the policy staff of the Texas Senate Health and Human Services Committee.  Prior to changing careers into public policy, Mr. Palmer was an information technology consultant focusing on interface programming and database administration.  Mr. Palmer received a Bachelor’s degree in physics and philosophy from Rice University, a Master’s in Public Affairs from the LBJ School of Public Affairs at the University of Texas, and a PhD in public policy, also from the LBJ School of Public Affairs, where his research focused on health information technology policy.